Poncelet IM’d me this link late last night. The guy is angry because his Tivo stopped working and they offered to replace it for only $150. I’ve said this before, Tivo has a huge issue with customer service. The way they treat their customers is mutually exclusive with the way their customers expect to be treated.

This entry was posted on Sunday, March 4th, 2007 at 12:09 pm and is filed under DVR. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.